A chain-smoking, sharp-tongued woman who works for the Golem Trust and is determined to free golems from servitude. She is the love interest of Moist von Lipwig, and the dynamic between them is one of the wittiest romantic partnerships in the series — she never lets him get away with anything. Her father founded the original Post Office and was destroyed when the clacks company moved in. Her anger is entirely justified and she channels it productively.